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Watson Gym Equipment is fast becoming one of the best places to work in the area. With perks such as free gym membership, company events every three months, extra holiday, company discount, a state of the art machine shop, modern offices and a company that encourages its employees to lead healthy lifestyles.

If you are interested in working for one of the World’s leading gym equipment manufacturers and becoming part of a rapidly growing company please get in touch NOW!

AFTERSALES ACCOUNT MANAGER:

Posted 28/04/2022

Watson Gym Equipment is a highly successful gym equipment manufacturer established in 1999 that is growing exponentially year to year. We manufacture a wide range of specialist Gym Equipment for both commercial Gyms and private clients, exporting worldwide to the likes of celebrities, football teams, home gyms, luxury hotels and more.

As part of our ongoing expansion and to keep our busy sales team focused on what they do best we are introducing the new role of an after-sales account manager.

We’re looking for someone who not only has a passion for gym equipment/training but also has an interest in how the machines work, how they’re built and how to fix them. You will be talking to customers daily and helping them with repairs, small part replacements and how to maintain their machines. You will talk to multiple departments to co-ordinate repairs and will need to understand the manufacturing process. You will also assist with general sales tasks such as answering incoming calls to the sales office and processing orders from our website.

Duties:

  • Manage incoming enquiries regarding replacement parts
  • Speak with the customer to identify parts needed
  • Place orders on our system management software
  • Pick replacement parts and organise dispatch.
  • Order parts with purchasing when necessary
  • Liaise with operations and logistics for dispatch.
  • Aim to solve issues as soon as possible
  • Assist with web order processing
  • Answer incoming calls to the sales office
  • A key part of your duties will be dealing with any enquiries relating to warranty which will require you to:
  • Confidently know our warranty policy
  • Thoroughly understand how our machines work and how they should be maintained so you can identify issues and subsequent fixes
  • Speak to customers via video call if required to identify issues
  • Organise necessary returns with logistics
  • Liaise with operations to get items repaired promptly
  • Liaise with the upholstery team
  • Organise repairs with operations and return to customer.

Skills and attributes:

  • Independently motivated
  • Mechanically minded
  • Proactive
  • Enviable work ethic
  • Resilient
  • Good telephone manner
  • Ability to remain firm when necessary
  • Interest in strength training/Gym Equipment

At least one years’ experience in a customer service/customer facing role is essential.

Progression available within the company for the right individual.

Salary dependent on experience.

In return for your skill and passion you’ll get:

  • Modern offices based in beautiful rural location
  • On site Gym free for Staff
  • Free parking on site
  • Holiday entitlement at 28 days a year (this includes the annual UK Bank Holidays) rising to 33 days after 2 years of service.
  • Company meals and nights out

Working Hours:

Monday – Thursday 8am-5pm

Friday 8am – 4pm

There will be some work required outside of these hours.

Please Note: Only applications with a cover letter outlining why your skills make you a good fit for this role will be considered.

Job Type: Full-time

Salary: £20,000.00-£24,000.00 per year

Please email a copy of your CV to [email protected]

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ASSEMBLY OPERATIVE:

Posted 26/04/2022

Watson Gym Equipment is a highly successful gym equipment manufacturer established in 1999 that is growing exponentially year to year. We manufacture a wide range of specialist Gym Equipment for both Gyms and private clients, exporting worldwide. We are humbled by our ability to continue thriving in spite of the issues the world has faced.

As part of our ongoing expansion, we are seeking an Assembly Operative to work at our HQ in Frome, Somerset

Your main duties will be the building-up of our vast range of products. These will all vary in size and weight. We recommend taking a look at the products on our website (www.watsongym.co.uk) to get an idea of some of the things we will be expecting you to build.

Experience:

In this role it is essential to have an engineering mind. Full training will be provided, but the right mindset and attitude will be key.

With our products being in such high demand, tight deadlines will need to be met which will require work to be carried out quickly, but efficiently to ensure our high production standards are met.

Experience of working in a production environment is imperative.

A mechanical background or experience using tools are essential.

The role will include lifting big pieces of equipment so please keep this in mind when applying.

Skills and attributes:

  • Used to working to tight deadlines
  • Independently motivated
  • Forward thinking
  • Proactive
  • Enviable work ethic
  • Interest in strength training

Progression available within the company for the right individual that demonstrates a desire to constantly better themselves and our brand.

In return for your skill and passion you’ll get:

  • Modern offices based in beautiful rural location
  • On site Gym free for Staff
  • Free parking on site
  • Holiday entitlement at 28 days a year (this includes the annual UK Bank Holidays) rising to 33 days after 2 years of service.
  • Ample opportunity for overtime available
  • Company meals and nights out

Working Hours:

Mon – Thurs 8-5pm

Friday – 8-4pm

Job Type: Full-time

Salary: £10.00-£12.00 per hour

Please email a copy of your CV to [email protected]

___________________________________________________________

APPRENTICE FINANCE ASSISTANT:

Updated: 26/04/2022

Finance apprenticeship available working for a thriving gym equipment manufacturer in Frome. Consistently growing, we require support within our finance office and want to mould the next generation of management within the company. Ample opportunity for future progression.

Watson Gym Equipment are looking to employ an Accountancy apprentice to join the team at our Frome office. By joining us as a Trainee Accountant you will be able to study for professional qualifications whilst also gaining vital hands-on, task-focussed work experience in our busy, growing, multi-disciplinary organisation.

As an accountancy apprentice you will follow formal training through an apprenticeship framework as well as completing an AAT qualification. We have a fantastic study support package to offer. The firm will pay all tuition and Institute fees and you will also be entitled to paid time off for your studies, along with mentoring support.

Our customer base includes businesses and individuals from across the world who require the very best of quality from weight and fitness products turning over millions of pounds annually. We can offer you a stimulating and varied portfolio of work, coupled with the possibility of rotation across a number of our departments during your training period. Further information about working life at Watson Gym Equipment, and what our current employees have to say about working for us, is available in the ‘World of Watson’ section of our website.

Duties will include:

  • Electronic filing of invoices.
  • Creation and allocation of Purchase Order.
  • Working hours summary.
  • Ensuring all invoices are up to date and on our system allocated to zero.
  • Assisting purchasing manager.
  • Assisting with month End financial pack.
  • General office duties.
  • Driving Licence.

Please note due to the remote location of the office the candidate must ensure they travel to work in a safe and timely manner.

Please email a copy of your CV to [email protected]

___________________________________________________________

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